.thi-chat-widget{position:fixed;bottom:24px;z-index:100001;font-family:var(--th-font-body)}.thi-chat-bubble{width:56px;height:56px;border-radius:50%;border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;color:#fff;box-shadow:0 4px 20px rgba(0,0,0,.2);transition:all .3s ease;position:relative;pointer-events:auto;z-index:100002}.thi-chat-bubble img{width:100%;height:100%;border-radius:50%;object-fit:cover;position:absolute;top:0;left:0}.thi-chat-badge{position:absolute;top:-4px;right:-4px;width:22px;height:22px;border-radius:50%;font-size:11px;font-weight:700;color:#fff;background:#ef4444;display:flex;align-items:center;justify-content:center;border:2px solid #fff;z-index:2}.thi-chat-window{position:absolute;bottom:70px;width:370px;max-width:calc(100vw - 48px);height:520px;max-height:calc(100vh - 120px);background:#fff;border-radius:16px;box-shadow:0 8px 40px rgba(0,0,0,.15);overflow:hidden;display:flex;flex-direction:column;border:1px solid #e5e7eb}.thi-chat-header{padding:16px;display:flex;align-items:center;justify-content:space-between;color:#fff}.thi-chat-header-info{display:flex;align-items:center;gap:12px}.thi-chat-avatar{width:42px;height:42px;border-radius:50%;display:flex;align-items:center;justify-content:center;flex-shrink:0;background:rgba(0,0,0,.15);overflow:hidden}.thi-chat-name{font-size:15px;font-weight:600}.thi-chat-status{font-size:11px;opacity:.85;margin-top:1px;display:flex;align-items:center;gap:5px}.thi-chat-status-dot{width:7px;height:7px;border-radius:50%;display:inline-block;flex-shrink:0}.thi-chat-close-btn{background:none;border:none;color:#fff;opacity:.7;cursor:pointer;padding:6px;border-radius:8px;transition:all .2s}.thi-chat-close-btn:hover{opacity:1;background:rgba(255,255,255,.15)}.thi-chat-messages{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:10px;-webkit-overflow-scrolling:touch}.thi-chat-msg{max-width:85%}.thi-chat-msg--bot{align-self:flex-start}.thi-chat-msg--user{align-self:flex-end}.thi-chat-msg-text{padding:10px 14px;border-radius:12px;font-size:13px;line-height:1.55}.thi-chat-msg--bot .thi-chat-msg-text{background:#f3f4f6;color:#111827;border-bottom-left-radius:4px}.thi-chat-msg--user .thi-chat-msg-text{color:#0a0a0a;border-bottom-right-radius:4px}.thi-chat-msg-time{font-size:10px;color:#9ca3af;margin-top:4px}.thi-chat-msg--user .thi-chat-msg-time{text-align:right}.typing-dots span{width:6px;height:6px;background-color:#9ca3af;border-radius:50%;display:inline-block;animation:typing 1.4s infinite ease-in-out both}.typing-dots span:nth-child(1){animation-delay:-0.32s}.typing-dots span:nth-child(2){animation-delay:-0.16s}@keyframes typing{0%,80%,100%{transform:scale(0)}40%{transform:scale(1)}}.thi-chat-quick-replies{display:flex;flex-wrap:wrap;gap:6px;padding:4px 0 8px}.thi-chat-quick{background:#fff;border:2px solid #e5e7eb;border-radius:999px;padding:9px 18px;font-size:13px;font-weight:600;color:#374151;cursor:pointer;transition:all .2s ease;font-family:inherit;user-select:none;-webkit-tap-highlight-color:transparent}.thi-chat-quick:hover{background:#f3f4f6;border-color:var(--th-color-gold);color:#111827;transform:translateY(-1px);box-shadow:0 2px 8px rgba(0,0,0,.08)}.thi-chat-quick:active{transform:scale(0.97);background:#e5e7eb}.thi-chat-cta-row{display:flex;gap:10px;padding:12px 16px;border-top:1px solid #e5e7eb;background:linear-gradient(180deg,#fafafa,#f5f5f5)}.thi-chat-cta-btn{display:inline-flex;align-items:center;gap:8px;padding:11px 20px;border-radius:10px;font-size:13px;font-weight:600;text-decoration:none;transition:all .2s ease;flex:1;justify-content:center;font-family:inherit;box-shadow:0 1px 3px rgba(0,0,0,.08)}.thi-chat-cta-btn:hover{transform:translateY(-1px);box-shadow:0 4px 12px rgba(0,0,0,.12)}.thi-chat-cta-instagram{background:linear-gradient(135deg,#833AB4,#FD1D1D,#FCAF45);color:#fff !important}.thi-chat-cta-instagram:hover{filter:brightness(1.1);color:#fff !important}.thi-chat-input-area{display:flex;gap:8px;padding:12px 16px;border-top:1px solid #e5e7eb;background:#fff}.thi-chat-input-area input{flex:1;border:1px solid #e5e7eb;border-radius:999px;padding:10px 16px;font-size:13px;font-family:inherit;outline:none;transition:border-color .2s;background:#f9fafb}.thi-chat-send{width:36px;height:36px;border-radius:50%;border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;color:#fff;transition:all .2s;flex-shrink:0}.thi-chat-send:hover{transform:scale(1.05);box-shadow:0 2px 8px rgba(0,0,0,.15)}.thi-video-overlay{position:fixed;top:0;left:0;width:100vw;height:100vh;background:rgba(0,0,0,0.95);z-index:100005;display:none;align-items:center;justify-content:center}.thi-video-container{position:relative;width:100%;max-width:900px;height:90vh;max-height:100%;background:#000;border-radius:12px;overflow:hidden;box-shadow:0 20px 50px rgba(0,0,0,0.5);display:flex;align-items:center;justify-content:center}.thi-video-container:fullscreen{max-width:none;border-radius:0;height:100vh}#thi-pip-video:picture-in-picture{position:fixed;bottom:20px;right:20px;width:320px;height:180px;border-radius:12px;z-index:999999;box-shadow:0 8px 32px rgba(0,0,0,0.4)}.thi-video-close{position:absolute;top:16px;right:16px;background:rgba(0,0,0,0.5);border-radius:50%;width:40px;height:40px;border:none;color:#fff;font-size:28px;cursor:pointer;opacity:0.8;display:flex;align-items:center;justify-content:center;z-index:10;transition:all 0.2s}.thi-video-close:hover{opacity:1;background:rgba(0,0,0,0.8);transform:scale(1.1)}.thi-video-cta-layer{position:absolute;top:0;left:0;width:100%;height:100%;background:rgba(0,0,0,0.7);display:none;align-items:center;justify-content:center;flex-direction:column;gap:16px;z-index:5}.thi-video-cta-text{color:#fff;font-size:24px;font-weight:700;text-align:center}@media(max-width:480px){.thi-chat-bubble{position:fixed !important;bottom:16px !important;right:16px !important;width:52px !important;height:52px !important;z-index:100001 !important}.thi-chat-header{padding:12px 14px;padding-top:max(12px,env(safe-area-inset-top))}.thi-chat-messages{padding:10px 12px}.thi-chat-quick-replies{gap:6px}.thi-chat-quick{padding:8px 14px;font-size:12px}.thi-chat-cta-row{flex-direction:column;padding:10px 14px}.thi-chat-cta-btn{padding:12px 16px;font-size:13px;border-radius:10px}.thi-video-container{border-radius:0;height:100%}.thi-video-cta-text{font-size:18px;padding:0 16px}.thi-video-cta-btn{padding:14px 24px;font-size:16px}.thi-chat-input-area{padding:10px 14px;padding-bottom:max(10px,env(safe-area-inset-bottom))}.thi-chat-input-area input{font-size:16px;padding:12px 16px}.scroll-top-btn{bottom:80px !important}}@media(min-width:481px) and (max-width:768px){.thi-chat-window{width:calc(100vw - 32px);bottom:68px}.thi-chat-cta-row{flex-direction:row}}